Fourtitude.com - JD Power 2020 US Vehicle Dependability Study- Genesis #1, VW nipping at Toyota's heels
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    1. Member
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      02-13-2020 05:03 PM #1

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    3. Senior Member VarianceVQ's Avatar
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      02-13-2020 05:06 PM #2
      Incoming reactions:

      Nirvana.

    4. Member ILL02GTI's Avatar
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      02-13-2020 05:08 PM #3
      Good ol' Land Rover. You can always "depend" on them to be at the bottom of the list.

    5. Member
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      02-13-2020 06:10 PM #4
      Quote Originally Posted by ILL02GTI View Post
      Good ol' Land Rover. You can always "depend" on them to be at the bottom of the list.
      Consistency is key. But not surprised either.


      Sent from my iPhone using Tapatalk

    6. Member Shmi's Avatar
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      02-13-2020 06:12 PM #5
      Honda wtf?

      inb4 Fool me once Honda

    7. Geriatric Member absoluteczech's Avatar
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      02-13-2020 06:15 PM #6
      JD Power must be meaningless if VW is that high.

    8. Member
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      02-13-2020 06:21 PM #7
      Quote Originally Posted by absoluteczech View Post
      JD Power must be meaningless if VW is that high.
      I think Toyota/Lexus/Porsche near the top and FCA/JLR at the bottom meets most people's expectations, so there must be some truth in it, no?

    9. Member EverthingIsTerrible's Avatar
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      02-13-2020 06:23 PM #8
      JD POWA? Sounds like a made up awahhd


    10. Senior Member Lwize's Avatar
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      02-13-2020 06:26 PM #9
      Quote Originally Posted by absoluteczech View Post
      JD Power must be meaningless if VW is that high.
      This.

    11. Member The_Real_Stack's Avatar
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      02-13-2020 07:23 PM #10
      2 thoughts:

      1) easy for Genesis to be that high when they sell like 6 cars a year. Send someone out to give each of the 6 dry cleaner owners that bought them a personal handy and they give top scores


      2) Jeep is low but at least they get the hard stuff right like infotainment. If they could just learn to weld their frames and make their rigs steer they’d be all set.
      Quote Originally Posted by Volkl View Post
      My wife wanted a SUV with a manual transmission. I suggested a Wrangler, she said no way, too masculine

    12. 02-13-2020 07:28 PM #11
      I thought that the general consensus was that JD Power awards were BS. Do they now have meaning because VW pulled itself off the bottom tier?

    13. Senior Member Lwize's Avatar
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      02-13-2020 07:37 PM #12
      Quote Originally Posted by Burnette View Post
      I thought that the general consensus was that JD Power awards were BS. Do they now have meaning because VW pulled itself off the bottom tier?
      No.

    14. 02-13-2020 07:38 PM #13
      Quote Originally Posted by The_Real_Stack View Post

      1) easy for Genesis to be that high when they sell like 6 cars a year. Send someone out to give each of the 6 dry cleaner owners that bought them a personal handy and they give top scores
      Genesis was only included as of this year because of the fact they didn't have enough data in the past to fairly compare them. They now do, so that's not true at all.

    15. 02-13-2020 07:38 PM #14
      Wasn’t 134 the industry leader like 15 years ago?


      Sent from my iPhone using Tapatalk
      Quote Originally Posted by Chris Stack View Post
      Makes me proud to be an American in some perverse way. **** your terrorist, I've a honey boo boo outside.

    16. Member 2000JettaGLXVR6's Avatar
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      02-13-2020 07:38 PM #15
      Curious how Audi is so far down the list when VW/Porsche are at the top. And as I recall, Audi was near the top of the list a few years back.

    17. Member adrew's Avatar
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      02-13-2020 07:40 PM #16
      Quote Originally Posted by The_Real_Stack View Post
      2 thoughts:

      1) easy for Genesis to be that high when they sell like 6 cars a year. Send someone out to give each of the 6 dry cleaner owners that bought them a personal handy and they give top scores.
      I had that same thought, and all of them have the white-glove treatment so minor issues will be overlooked. Toyota sold 23,742 Corollas in Dec. 2019

      Quote Originally Posted by JDP
      With three models available, and three more are coming, Genesis doubled its sales for 2019, selling 21,233
      Our '07 Sonata was flawless for the first three years but suddenly felt like it had 250k miles on it toward the end of year four when everything started failing and feeling old. Meanwhile, my nine-year-old Yaris is still flawless aside from clear coat that's starting to fail on the roof (my fault since I rarely waxed it).

      I would place more value in this survey if they track owners' 5- and 10-year ownership experiences. Almost anything's fine for a 3-year lease.
      Improving the signal-to-noise ratio

    18. Geriatric Member Air and water do mix's Avatar
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      02-13-2020 07:41 PM #17
      Quote Originally Posted by VarianceVQ View Post
      Incoming reactions:

      Excellent.

      "Is planet forbidden."
      Quote Originally Posted by Boyz in da Park
      Proletariat, Bourgeoise - Everybody smellin' my potpourri...

    19. Geriatric Member Air and water do mix's Avatar
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      02-13-2020 07:47 PM #18
      Quote Originally Posted by 2000JettaGLXVR6 View Post
      Curious how Audi is so far down the list when VW/Porsche are at the top. And as I recall, Audi was near the top of the list a few years back.
      It could be something as simple as infotainment software/hardware, as almost anything can ding the scores.

      Notice too how far apart Buick and GMC are.


      Quote Originally Posted by Nourdmrolnmt View Post
      Wasn’t 134 the industry leader like 15 years ago?
      Pretty much. With a few exceptions I wouldn't worry about reliability on most new cars.
      Quote Originally Posted by Boyz in da Park
      Proletariat, Bourgeoise - Everybody smellin' my potpourri...

    20. 02-13-2020 07:56 PM #19
      We have noticed major improvements at the vw dealer i work at. There are much less cars coming in for warranty work than 2-3 years ago. The new Jetta's turned out to be pretty good and so did the Tiguan.

    21. Member Shmi's Avatar
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      02-13-2020 08:01 PM #20
      It'll be interesting to see how companies focusing on EVs shoot up or down. I expect VW to go up as they start their EV onslaught, as they should be more reliable than ICE cars, first model-year teething issues aside. I wonder where Tesla would be on this list if they were included. Maybe they're a bad example, though.

    22. Member The_Real_Stack's Avatar
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      02-13-2020 08:17 PM #21
      Quote Originally Posted by ice4life View Post
      Genesis was only included as of this year because of the fact they didn't have enough data in the past to fairly compare them. They now do, so that's not true at all.
      Quote Originally Posted by Volkl View Post
      My wife wanted a SUV with a manual transmission. I suggested a Wrangler, she said no way, too masculine

    23. Member Hajduk's Avatar
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      02-13-2020 08:21 PM #22
      Quote Originally Posted by 2000JettaGLXVR6 View Post
      Curious how Audi is so far down the list when VW/Porsche are at the top. And as I recall, Audi was near the top of the list a few years back.
      The difference between VW and Audi is only 0.3 problems per vehicle over 3 years. It's almost meaningless to the average owner.

      Sent from my CLT-L04 using Tapatalk

    24. Member Elite_Deforce's Avatar
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      02-13-2020 08:33 PM #23
      Quote Originally Posted by Shmi View Post
      Honda wtf?

      inb4 Fool me once Honda
      Not sure why people get surprised by any inkling that Honda isn't THEMOSTRELIABLECAREVER. Every era has had some major flaws: glass transmissions, horrible paint, oil dilution ().

      They are not Toyota.
      Quote Originally Posted by Sonderwunsch View Post
      People have been complaining about modern BMWs lacking steering feel so they are adding torque steer.
      Quote Originally Posted by Ernie McCracken View Post
      I don't trust the judgment of anyone who likes black wheels.
      Quote Originally Posted by BRealistic View Post
      I find it ironic that long time Euro brand fans would assume long term reliability issues would destroy any love of a unique product.

    25. Member Shmi's Avatar
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      02-13-2020 08:37 PM #24
      Quote Originally Posted by Elite_Deforce View Post
      Not sure why people get surprised by any inkling that Honda isn't THEMOSTRELIABLECAREVER. Every era has had some major flaws: glass transmissions, horrible paint, oil dilution ().

      They are not Toyota.
      Not themostreliablecarever, no, but I just expected to see them at least above average.

    26. Senior Member VarianceVQ's Avatar
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      02-13-2020 08:41 PM #25
      Quote Originally Posted by ILL02GTI View Post
      Good ol' Land Rover. You can always "depend" on them to be at the bottom of the list.
      I have to think they (and their customers) simply do not care. Lease, throw away, repeat at its fullest.

      Does anyone know a person that had purchased a new Land Rover and kept it for more than three years?
      Nirvana.

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