Fourtitude.com - Jaguar UK boss: EVs still aren't easy enough to live with...LOL WATT mate
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    1. Member Uber Wagon's Avatar
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      07-11-2019 05:58 PM #1
      Jaguar's managing director claims the scarcity and complexity of the EV charging network is still putting off buyers.


      ICEing: ICE cars/trucks blocking EV charging stations, common in US as well as UK.

      Shortcomings in the UK’s charging infrastructure are increasingly holding back drivers from switching to electric vehicles (EVs), according to Jaguar's UK managing director, Rawdon Glover.

      In particular, Glover highlighted the number of different charging suppliers, the variability of the service these provide and the variety of methods of payment as needing simpler solutions to boost public confidence.


      “I’d like to see a faster roll-out of infrastructure in terms of scale, of course, especially in light of the government’s stated Road to Zero ambitions, but I also think there need to be steps to make what we have today more usable," said Glover.

      “I’m not finger-pointing: it’s clear that we have a role to play in that, as well as the Government and the incumbent suppliers. But we have to make it easier to live with electric cars, from ensuring geographical coverage to raising standards so that charge points always work to introducing a system where you can have one card – ideally your credit card – to pay wherever you are.

      “Having so many providers, each with their own payment systems that you need to sign up to in their own unique way, presents an unnecessary hurdle. There needs to be leadership from the Government that we can all get behind.”

      Growing interest among new car buyers in EVs has led to Jaguar I-Pace sales doubling year-on-year and enquiry levels continuing to out-index those of combustion-engined models. Glover credited that in part to an increasingly flexible approach from Jaguar’s retail network.

      “There are things we can do to ensure that the I-Pace becomes more desirable to customers,”
      he said. “If a customer comes in and says that electric would suit them for 50 weeks of the year, but for the other two they need to drive 1000 miles to go skiing or whatever, we are looking at ways to build that into the sale.

      “We're enjoying our position of leadership with the product and flexible to finding ways to get our customers in the car. But once they have made the leap, it's critical the infrastructure around them supports the experience.”


      https://www.autocar.co.uk/car-news/n...sy-enough-live
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    3. Member turbinepowered's Avatar
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      07-11-2019 06:43 PM #2
      You know, I wonder how much of the "anxiety" has to do with all the big name folks shouting into the world every day about how hard it must be to live with an EV...
      Quote Originally Posted by zukiphile View Post
      There is an area of a normal brain that lets the owner know the object works and needs to be left alone. Not all of us have it. It is like being colorblind.

    4. Planters (fasciitis) peanuts. Dang dogg Sold Over Sticker's Avatar
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      07-11-2019 09:13 PM #3
      Quote Originally Posted by turbinepowered View Post
      You know, I wonder how much of the "anxiety" has to do with all the big name folks shouting into the world every day about how hard it must be to live with an EV...
      Outsiders tend to believe the echo chamber that aligns with their own fear, uncertainty and doubt rather than the reality of the situation.

      That being said, he's not wrong. If the UK is like the US, there are numerous networks, different payment methods, some you can reserve, some you can't. It can be a lot to learn.

      In my store we made sure we activated cards for all the charging networks, explained how they worked, loaded the apps into the customers phone, etc. Most stores don't do that though, and when I was consulting with Plug in America, it's something that I wrote into the training syllabus for stores that wanted to succeed in EV sales.

      If the salesman is well versed and thinks it's easy, then he can show the customer how to do it. It's common question long before you ever talk numbers, so the more comfortable the staff is with it, the easier it is for the customer who rightfully has some concerns.
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    5. Member
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      07-11-2019 09:41 PM #4
      Translation: EVs are still not easy for them to make $$ - even as a "life style" product...
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    6. Senior Member 6cylVWguy's Avatar
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      06-25-2020 11:34 AM #5
      I think the lack of standardization is the big issue. Perhaps once you get used to it, it's not a problem, but the learning curve is clearly more complex than just going to the gas station and filling up. Harry Metcalfe reviewed two EVs somewhat recently on his youtube channel: one episode was with the Jag EV and the other was a model 3. His takeaway with the Jag seemed to be that at least in the UK, being able to access chargers could be a challenge at best. It seemed REALLY inconvenient in his video. His Tesla review was much more complimentary. This boils down to the same old story that's existed with modern EVs: infrastructure (among other things). Its really spotty depending on where you live and how you drive. If you only drive, for example, 30 miles between charging up, any EV should be fine as you should be able to charge at home. But once you get to a situation where either you aren't able to charge at home or need to charge while you're away from the home, things become a lot more variable.

    7. Member GLI Dan's Avatar
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      06-25-2020 11:59 AM #6
      This is not an "LOL WATT," he's entirely correct.

      Is the employee who commutes to their minimum wage job likely to have a garage at home with a charger or live in an apartment that has access to a charger? Not likely. Even if they live in a complex that offers charging, most offer maybe 1-5 stations, which for now is fine because so few people ahve adopted EV's, but if we want to ramp up to wide spread use charging stations need to be readily and easily accessible at home and work. The only alternative is that an EV "gas" station can "refill" your vehicle in under 5min which is not the case right now.

      To that end, the varying types of charging and charge stations further complicate things, I'm not saying the government should mandate only one type of charge, but there needs to be some sort of uniformity so that any car can access any station.

      Right now an EV simply would not work for me. I have a townhome with a single car garage, I could probably have a charge port installed but there isn't one at the office. I'd then be SOL for the days that I have to drive to Tampa (~500 miles round trip), and would place me in predicaments of "do I have enough range?" on days that I go to West Palm, to Homestead, and then back to the office in Fort Lauderdale (250-300 miles) from appointment to appointment.

      I'm not saying EV's are impossible, I'm saying we have 100 years of infrastructure designed around ICE motors. The infrastructure is robust and easy. If we want EV's to be as accessible as ICE vehicles then huge strides still need to be made in charge time and charge accessibility.
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    8. Member Shmi's Avatar
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      06-25-2020 12:03 PM #7
      They're pushing employee i-pace leases on us at work pretty hard

      must not be doing too well....
      ಠ_ಠ

    9. Senior Member
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      06-25-2020 12:07 PM #8
      Quote Originally Posted by Sold Over Sticker View Post

      That being said, he's not wrong. If the UK is like the US, there are numerous networks, different payment methods, some you can reserve, some you can't. It can be a lot to learn.
      Not to mention, not all chargers end up working when you need them...on our last 400mi one day road trip, we had to go to multiple chargers to find one that was actually online and worked. Made what would have been an 8hr trip more like a 10+ hour one.

      We have a long way to go in creating a robust, reliable delivery network for long distance driving for anything but a Tesla. It sucks, but it's reality.

    10. Member
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      06-26-2020 01:20 PM #9
      Quote Originally Posted by Sold Over Sticker View Post
      Outsiders tend to believe the echo chamber that aligns with their own fear, uncertainty and doubt rather than the reality of the situation.

      That being said, he's not wrong. If the UK is like the US, there are numerous networks, different payment methods, some you can reserve, some you can't. It can be a lot to learn.

      In my store we made sure we activated cards for all the charging networks, explained how they worked, loaded the apps into the customers phone, etc. Most stores don't do that though, and when I was consulting with Plug in America, it's something that I wrote into the training syllabus for stores that wanted to succeed in EV sales.

      If the salesman is well versed and thinks it's easy, then he can show the customer how to do it. It's common question long before you ever talk numbers, so the more comfortable the staff is with it, the easier it is for the customer who rightfully has some concerns.
      Agreed - and have a BEV or two at every dealer for people to see and drive and think. In comparison to what you said, i took my GLI in for an oil change a couple of weeks ago and an older lady had her TdI Beetle there too. She walked up the the service rep (sales floor closed) and asked if VW has any BEVs - and he replied 'no.' Nothing further. No telling her about the ID.3/4, the MEB, the massive future VW plans for BEVs - just 'no.'

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