This sums up my main beef with APR. There's a reason I don't and haven't had any APR hardware or software on my car in years. They're the local guys right down the road, headquartered in the same city as my alma mater and I absolutely refuse to be associated with them in any way. I want to be proud of the local guys and IMO the guys that were directing the attitude of the company had to go.
to a change in attitude, Keith included.